June 17, 2018
Could you provide me with the actual MySQL and PHP versions?
1- Navigate to /install/toubleshooter.php
2- Write down MySQL Client API version and PHP versions.
3- From your cPanel, write down MySQL and PHP versions.
Post them here please.
Also, if you have any record in Apache error log or the /logs/error.log related to the issue, paste them in your reply.
I need to know what exactly happen to be able to assist you!
Explanation to the message that you posted:
"Your MySQL Server version is: 5.7.19"
The application detected the MySQL Server version and determined that it is 5.7.19
"The varchar maximum character length compatible with your 5.7.19 version to be set for `link_url`, in the links table, is: 512"
This is determined based on the version of your MySQL Client API version, if it is older than 5.0.3 then the `link_url` varchar would be 255, otherwise it would be 512.
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